Frequently Asked Questions

MCM offers complimentary next-day shipping on all orders using the Royal Mail Tracked 24-hour service.

• MCM will only deliver your package to the address that was requested when your order was placed. We don’t re-route any packages
• Please note that we require an adult signature for all deliveries and therefore do not ship to PO Boxes
• Please note that these services are unavailable for Saturday and Sunday delivery
• Please note that orders are not processed on Saturdays or Sundays or during public holidays
 

MCM Online store is currently available in United States, Korea, Austria, France, Germany, Switzerland, United Kingdom, Belgium, Luxembourg, Denmark, Poland, Czech Republic, Italy, Spain, Portugal, Sweden, Finland and the Netherlands. Please note that in Europe we only ship to Mainland of each country. Any orders placed outside of our delivery destinations will be automatically cancelled.
Please note that we will continue to expand to additional countries.

MCM offers complimentary next-day shipping on all orders using the Royal Mail Tracked 24-hour service. More information in our Shipping & Returns page here.

Your order will be shipped in a neutral box to protect your shipment from theft. Your order will be wrapped in tissue paper and packed in special MCM paper bags or boxes. Accessories and shoes will be boxed while handbags & large leather goods will be delivered in an MCM fabric bag for protection.